Privacy Policy

Effective Date: 24-07-2026

Welcome to Fins N Paws . We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase products from us.

1. Information We Collect

We may collect the following information:

• Personal information such as your name, email address, phone number, billing address, and shipping address.

• Payment information. Payments are processed securely through third-party payment providers. We do not store your complete payment card details.

• Account information if you create an account on our website.

• Order history and purchase details.

• Technical information such as IP address, browser type, device information, and website usage through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Provide customer support.

• Send order confirmations and shipping updates.

• Improve our products, services, and website.

• Send promotional emails and offers (only where permitted by law or with your consent).

• Detect and prevent fraud or unauthorized activities.

• Comply with legal obligations.

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services. You may disable cookies through your browser settings, although some website features may not function properly.

4. Sharing of Information

We do not sell your personal information.

We may share your information with:

• Payment processing providers.

• Shipping and delivery partners.

• IT and website service providers.

• Government authorities when required by applicable law.

These third parties receive only the information necessary to perform their services.

5. Data Security

We implement reasonable administrative, technical, and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

6. Data Retention

We retain your information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.

• Correct inaccurate information.

• Request deletion of your information.

• Withdraw consent where applicable.

• Object to certain processing activities.

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Fins N Paws

Email: sujithsankaran@finsnpaws.net

Phone: 8139034665

Address: 237/B, Thoppil Road, Manakkpady, Karumallur, Ernakulam -683511